Help is on hand when you need it.

BoardPacks FAQs

Our legendary support

We pride ourselves on giving the best support to our customers. No matter what your question is, or when you raise it, help will always be at hand. Our latest survey showed 96% of customers surveyed who completed it said they are happy with our support service, 55% of these said they were extremely satisfied. Next year we are aiming for an even higher percentage.

UK : +44 (0) 845 203 7829

USA – toll free : +1 888 567 0552

South Africa : +27 105 006 225

Australia : +61 283 106 794


We are available 24/7 to support any query related to BoardPacks and from 9:00am to 5:00pm (GMT) Monday to Friday to support any query related to MeetingSquared.

If you are not yet a customer, visit the contact us page for contact details.

Customer pledge

We care about our customers. We have built our reputation on good service and our pledge to our customers is this:

“Our Client Relationship team are dedicated to ensuring any query you raise is answered fully, speedily and that you are always kept informed of the status of your enquiry, call or issue. We pride ourselves on the level of post sales support our clients receive and pledge to maintain this high level of service – you can hold me to this.”

Janet Jones, Customer Relations Director