eShare is part of the Diligent Corporation and its group companies (also referred to here as the “Diligent Group”).  eShare provides corporate governance software-as-a-service offerings to businesses of all sizes around the world. In the course of providing these services to our customers, eShare may rely on other Diligent Group companies or other third parties who process personal data in the course of performing services for customers. In this context, such third parties are referred to as sub-processors.

eShare and the Diligent Group conduct due diligence on the practices of sub-processors and requires each sub-processor to be bound by contractual provisions in accordance with the requirements of applicable law (including Article 28 of the General Data Protection Regulation). eShare is responsible for our sub-processors in accordance with the terms agreed to in relevant contracts with customers, including applicable data processing terms.

Current eShare customers with data processing terms in place with eShare may subscribe to receive notification of new sub-processors before such new sub-processors process personal data in connection with the provision of the eShare service.

A customer with data processing terms in place with a eShare may object to the use of a new sub-processor by sending a notification to within ten (10) business days of receipt of notice of a new sub-processor provided that the customer reasonably believes that the use of such sub-processor presents an unreasonable risk to or prevents the customer from complying with applicable law. If the company so objects, the eShare shall either (a) not use the new sub-processor to process the customer’s personal data or (b) shall find an alternative way of reasonably resolving the customer’s objection. If neither (a) nor (b) is reasonably feasible within thirty (30) days of receipt of the customer’s objection, then the customer shall have the right to terminate any services for which the new sub-processor would be used by providing written notice to eShare at the address for notices indicated in the relevant contract.

eShare sub-processors:

Fresh Desk

Country of Establishment: England

54 Fenchurch Street, London, England, EC3M 3JY

Used to facilitate the provision of customer support.


Country of Establishment: Wales

Address: Western Gateway, Wrexham, Wales, LL13 7ZB

Used to facilitate the provision of customer support.

PipeDrive EU

Country of Establishment: Estonia

Address: Paldiski mnt 80, Tallinn, 10617, Estonia

Used to facilitate CRM and managing workflow.

Additional sub-processors:

The following entities are members of the Diligent Group and may function as eShare sub-processors for the provision of customer support.

Diligent Corporation

Working Address: 1385 Broadway, 19th Floor, New York, NY, 10018, USA


Country of Establishment: United States of America

Diligent Canada Inc.

Physical Address: Suite 300-150 Victoria St, Kamloops BC V2C 1Z7, Canada


Country of Establishment: Canada

Diligent Boardbooks Limited

Registered Address: 1 Strand, Grand Buildings, 1st Floor, London WC2N 5HR, United Kingdom


Country of Establishment: England

Diligent Board Member Services NZ Limited

Physical Address: Buddle Findlay, 125 St Asaph Street, Christchurch, 8011, New Zealand


Country of Establishment: New Zealand

Diligent Boardbooks GmbH

Registered Address: München, Geschäftsanschrift: Karl-Scharnagl-Ring 5, c/o Hogan Lovells International LLP, 80539 München


Country of Establishment: Germany

Diligent Board Services Australia Pty Ltd

Physical Address: Suite 8.02, Level 8, 333 George Street, Sydney, NSW 2000


Country of Establishment: Australia

Diligent Governance Services (Pty) Ltd

Registered Address: 11 Buitengracht Street, Cape Town, 8001, South Africa


Country of Establishment: South Africa

Diligent APAC Limited

Physical Address: Level 27, World Wide House, 19 Des Voeux Road, Central Hong Kong


Country of Establishment: Hong Kong Special Administrative Region

Diligent APAC Board Services Pte. Ltd.

Physical Address: 120 Robinson Road, Level 6, Singapore 068913


Country of Establishment: Singapore

Other sub-processors:

The following entities are not members of the Diligent Group but provide services that facilitate the delivery of Diligent Group services to customers and which may involve the processing of personal data on behalf of such customers.

Boomi, Inc.

DocuSign, Inc.

Country of Establishment: United States of America

Address: 221 Main Street, Suite 1000, San Francisco, CA 94105

Services Provided: May be used to facilitate execution of purchases or other documents under the Agreement.

Gainsight, Inc.

Marketo, Inc.

Netsuite Inc., Inc.

ServiceNow, Inc.

Zendesk, Inc.

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