Privacy

Last updated: June 2018

We guarantee your privacy

At eShare we are committed to safeguarding and preserving the privacy of anyone who shares their personal data with us while at the same time providing the best possible experience and service. This page explains what happens to any personal data that you provide to us, or that we collect from you.

If you would like to opt-in to receive more information about eShare, then sign up to our newsletter here:

Sign up for regular news

We want to assure you that we handle your data with care, but if you would like to unsubscribe from receiving any marketing communications then you can do so by clicking here:
Unsubscribe

If you want us to remove your data entirely, then you can inform us by emailing privacy@eshare.net.

Please note we will need to contact you one more time to confirm that your details have been removed or unsubscribed.

All you need to know about the information we collect

eShare Limited is the company who are collecting your data.

eShare are part of Diligent, however eShare will not share your information outside the eShare organisation.

eShare is the only data controller. We do not share data control with anyone else.

eShare collects data for several reasons, and the reason we collect it determines what we collect.

eShare only collects the minimum data required.

eShare can collect data through: website contact forms, Live Chat, email enquiries, phone enquiries, face-to-face meetings e.g. at marketing events.

eShare collects data from the following groups of people:

  • Potential Clients

    • We collect data relating to an appropriate name and contact method e.g. name, phone number, email etc.
  • Potential Partners

    • We collect data relating to an appropriate name and contact method e.g. name, phone number, email etc.
  • Potential Employees

    • We collect data relating to an appropriate name and contact method e.g. name, phone number, email etc.
  • Clients

    • We collect data relating to supplying a service
    • This will normally be name, phone number, email, company details etc.
  • Employees

    • We collect data relating to employment.
    • This will normally be name, phone number, email, CV etc.
  • Partners

    • We collect data relating to our business relationship.
    • This will normally be name, phone number, email and company details etc.
  • Website visitors

    • We collect data that allows us to optimise our visitors’ experience.
    • We do this through Cookies, see the Cookies section for more information.
  • Newsletter subscribers

    • We collect data that allows us to email you our newsletter.

The legal basis for processing data depends on the group of people involved.

  • Potential Clients

    • Potential clients will call, email or fill in a website form, or use the Live Chat facility asking us to contact them.
    • The legal basis for processing this data is ‘Contract’ because you have been asked to take specific steps before entering into a contract.
  • Potential Partners

    • Potential partners will call, email or fill in a website form, or use the Live Chat facility, asking us to contact them.
    • The legal basis for processing this data is ‘Contract’ because you have been asked to take specific steps before entering into a contract.
  • Potential Employees

    • Potential employees will call or email asking us to contact them.
    • The legal basis for processing this data is ‘Contract’ because you have been asked to take specific steps before entering into a contract.
  • Clients

    • We collect data relating to supplying a service.
    • The processing is necessary for a contract we have with you.
    • How we process this data is detailed in our Data Processing Policy.
  • Employees

    • We collect data relating to employment.
    • The processing is necessary for a contract we have with you.
    • How we process this data is detailed in our Data Processing Policy.
  • Partners

    • We collect data relating to our business relationship.
    • The processing is necessary for a contract we have with you.
    • How we process this data is detailed in our Data Processing Policy.
  • Website visitors

    • We collect data that allows us to optimise our visitors’ experience.
    • How we process this is detailed in the Cookies section.
  • Newsletter subscribers

    • We collect data that allows us to email you our newsletter.
    • The processing is done by consent. You can withdraw your consent at any time by following the ‘unsubscribe link’ in the newsletter email.
    • We will confirm your subscription to our newsletter through a double opt-in email.
  • Marketing Subscribers

    • We collect data that allows us to email you the marketing information you requested.
    • The processing is done by consent. You can withdraw your consent at any time by following the ‘unsubscribe link’ in the marketing email.
    • We will confirm your subscription to our marketing services through a double opt-in email. This email will include a confirmation on how and when you want to be contacted.

eShare only shares data with the written consent of the person that the data relates to or where we have a legal obligation to do so for example with HMRC for our employees.

eShare will only use information supplied to us for the purpose it was supplied.

For example, if you have asked us to contact you about a product, we will use your data to do just that. Nothing more. You will not be added to any marketing lists. If you would like to be added to a marketing list, please email us at marketing@eshare.net.

We only store the data for as long as required.

Potential clients and partners, this is until you tell us that you do not want to pursue our products, or after 12 months, whichever is sooner.

Clients, Partners, and Employees, this is until the end of our contractual relationship and the end of our legal responsibilities towards the data – whichever is later.

Website visitors, we do not store your data on our system, you store our cookies on your system. So just clear your cookie cache and our cookies will be gone.

Newsletter and marketing subscribers, we will store your contract data until you unsubscribe – you can do this at any time by following the ‘unsubscribe link’ in the newsletter email.

Data subjects – that means anyone we may have data on – has the following rights:

  • a right of access to a copy of the Personal Data we hold on you;
  • a right to object to processing that is likely to cause you or is causing you damage or distress;
  • a right to prevent us processing for direct marketing;
  • a right to object to decisions being taken by our automated means;
  • a right in certain circumstances to have inaccurate personal data rectified, blocked, erased or destroyed; and
  • a right to claim compensation for damages caused by a breach of the Act.

If you want to exercise any of your rights please contact us at privacy@eshare.net

In most cases we will respond to your subject access request promptly and in any event within 40 calendar days of receiving it. However, some types of personal data are exempt from the right of subject access and so cannot be obtained by making a subject access request. For more information see here

If you want to make a complaint regarding data please do one of the following:

Sign up for regular news

By providing your details, you are agreeing to your data being stored and processed by eShare so we can respond to your query. See our privacy policy.