Fastway Couriers

Fastway Couriers

Fastway wanted to improve the productivity within their administration team, and found the solution by opting for BoardPacks from eShare.

Profile

Fastway Couriers have more than 700 franchise partners across Australia, delivering in excess of 20 million parcels every year.

Fastway Couriers offer a cost-effective, reliable, timetabled courier service, backed up by the latest computer technology and online parcel track and trace facilities.

Background

Fastway Couriers were looking for a solution that would increase the efficiency of their meeting management process, and also offer flexibility on how meeting packs could be delivered to directors and managers.

It was essential that all parties could have access to information instantaneously for review prior to meetings, as well as have the ability to make annotations. Fastway also wanted to ensure that information could be updated instantly if required.

Solution

Fastway were aware that meeting paper solutions existed, and when they saw a presentation on the functionality of BoardPacks on YouTube, they were keen to implement it within their company.

Mellissa Pearson, administration manager at Fastway Couriers, immediately saw the benefits of BoardPacks and eShare.

“BoardPacks was chosen for the professional way it presented on iPads, its simplicity of use, and the range of features for iPad users. The back end/administration side of BoardPacks was intuitive and user friendly for the facilitators,” she said.

Implementation was carried out swiftly by the eShare team, taking just five days to complete. Mellissa explains, “Implementation was simple, with online live support provided right from the outset. The support team were helpful online and also happy to contact us directly via phone in Australia to answer questions and provide thorough one-on-one training.”

Results

BoardPacks has been specifically designed to assist board secretaries to become more efficient in terms of meeting management.

The BoardPacks app allows meeting attendees to access all their meeting information, from agendas to documents, on their iPads, making it entirely possible to run a paperless boardroom.

“We needed to see an increase in productivity by administration staff no longer having to collate meeting papers each month, and eShare meets this requirement,” said Mellissa. “Fastway are not only improving productivity and saving administrator time, but are also saving paper by creating electronic meeting packs.”

BoardPacks ensures that everyone has the latest information and the most recent version of any meeting papers.

“With BoardPacks we can be sure that our meeting information remains current and is updated instantly,” said Mellissa.

Fastway were not only happy to have found the best solution for electronically collating their monthly board meeting papers, but were delighted with the attentive service received from eShare.

“The support and sales teams are great. They are friendly, professional, and knowledgeable on the system. They made sure the system was set up correctly from the beginning, and that proper and thorough training was provided to ensure successful implementation,” said Mellissa.

Conclusion

BoardPacks has provided Fastway with an efficient way of working, enabling meeting administrators to improve their productivity by managing meetings online. Directors and managers can rest assured that they will have the most up-to-date information on their iPad, without having to carry around cumbersome paper packs.

Find out how you can improve your meetings with BoardPacks.

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